Commonly Asked Questions

We know investing in a WP support maintanance service is a really big decision and it is obvious to have questions related to the services we are providing. Here are few of the answers to commonly asked questions.

Most Frequent Questions

These are the frequent questions that our clients ask to us on a regular basis.

We support WordPress Multisite and WordPress Multi-network. Due to different use cases, database structures, and plugins/themes, we will ask you for information about your existing network, so we will try to understand the unique configuration of your network as much as possible from the first day.

We will make recommendations for excellent WordPress plugins that will greatly improve your SEO-including training you on how to use them most effectively. However, we are not an SEO consultant shop-but can point the way for you, us, and some great SEO consultants who work closely with our clients.

We will do our best to make it as easy as possible for you to contact us for support. All our support customers have installed the ‘Maintenance Dashboard’ widget, if you are an existing client, please log in to the WordPress website and visit the ‘Maintenance’ tab in the dashboard. From there, you can click the support ticket button to get help.

Sorry for not working. See, every WordPress site requires a separate support plan with a unique support license key.

Each support license key is associated with a site. If you wish to transfer support from one site to another, our staff will ask you to cancel your current support plan and go through the initial registration process again.

Yes, the process is divided into two parts. First, you need to purchase an SSL certificate and install it on your website. After completion, your website needs to be configured to be usable.

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